betebt's Privacy Policy
The security of your personal information is our top priority. Learn in detail here how betebt collects, uses, and keeps your data secure.
This Privacy Policy ("Policy") is issued on behalf of the betebt platform ("betebt", "we", "us"). When you visit our website, create an account, or use our services, you are considered to have accepted the terms of this Policy. We handle your information with the utmost care and under no circumstances do we sell or transfer it to third parties without authorisation.
Scope of Data Collection
betebt may collect the following types of information from you in various situations. The purpose of data collection is always to improve service quality and enrich your experience.
- Identity Information: Full name, date of birth, national ID or passport number, required for account verification.
- Contact Information: Email address and mobile number, used for account registration and important notifications.
- Financial Information: bKash, Nagad, Rocket, or Upay account numbers and transaction history — solely for processing deposits and withdrawals.
- Technical Information: IP address, device type, browser version, operating system, and connection duration.
- Usage Information: Your page visit history, gaming activity, bet types, and time spent on the platform.
- Location Information: General geographic location (at country or region level), used to ensure the relevance of our services.
Purpose of Data Use
We use the collected information for the purposes below. No data is used outside of this list:
- Creating and verifying accounts and ensuring secure access.
- Processing deposit and withdrawal transactions and maintaining financial records.
- Creating a personalised gaming experience based on your preferences.
- Managing applicable legal obligations, fraud prevention, and anti-money laundering (AML) processes.
- Providing customer support — resolving issues via live chat and email.
- Determining eligibility for promotional offers and bonuses (subject to your consent).
- Improving platform security and detecting potential misuse.
Cookies and Tracking Technologies
The betebt website uses cookies and similar technologies. Cookies are small text files stored on your device that help our website recognise you and remember your preferences.
The types of cookies we use:
- Essential Cookies: Required for login sessions, security tokens, and core functionality. Disabling these will prevent the site from working correctly.
- Analytical Cookies: Used to understand your browsing behaviour, which helps us improve our services.
- Preference Cookies: Used to save language, theme, or other user preferences.
Sharing Information with Third Parties
We never sell your personal information. However, information may be shared with specific third parties in the following limited circumstances:
- Payment Processors: Payment gateways such as bKash, Nagad, Rocket, and Upay receive only the minimum information necessary to complete transactions.
- Technology Service Providers: Technology partners engaged to operate our platform work under strict confidentiality agreements.
- Legal Authorities: Specific information may be provided if required by applicable law in Bangladesh or by a court order.
- Fraud Prevention Agencies: To assist in detecting financial crime or illegal activity.
Data Protection and Security Measures
betebt applies industry-leading technical and organisational measures to ensure the security of your information. The key components of our security framework are outlined below:
- SSL Encryption: Our entire website is secured with SSL/TLS encryption technology, which encrypts all data between your browser and our servers.
- Secure Data Storage: Your sensitive information is stored in encrypted form on secured servers. Passwords are never stored in plain text.
- Access Control: Only authorised staff can access your account information, and all access is logged.
- Regular Security Reviews: Our systems undergo regular security testing and audits.
- Two-Factor Verification: Additional verification is available for sensitive operations.
Your Rights
As a user of our platform, you retain the following rights regarding your personal information:
Right to Access
You may request to know what information we hold about you.
Right to Rectification
You may contact us to correct any inaccurate or outdated information.
Right to Erasure
You may request that your information be deleted in certain circumstances.
Right to Object to Processing
You may object to certain types of data processing.
Right to Data Portability
You may request to receive your information in a common format.
How to Submit a Request
To exercise any of the above rights, send an email to [email protected].
Data Retention Period
betebt retains your personal information only for as long as necessary. The key principles governing retention periods:
- Active Accounts: All information is retained for as long as your account remains active.
- Closed Accounts: Financial transaction data is retained for a specified period as required by law.
- Marketing Data: If you withdraw your consent, your information will immediately stop being used for marketing purposes.
- Log Files: Technical logs are generally deleted automatically after security analysis.
Children's Privacy
The betebt platform is intended for users aged 21 and above only. We do not knowingly collect information from any minor. If we become aware that a person registered by providing a false age, their account will be closed immediately and the related information will be securely deleted.
Third-Party Links and Services
Our website does not contain links to external websites. However, our payment gateway partners (such as bKash, Nagad, Rocket, and Upay) are governed by their own privacy policies. When you use these services, their policies also apply. We are not responsible for the privacy practices of these external platforms.
Policy Changes and Updates
betebt reserves the right to update this Privacy Policy at any time. If any significant changes are made, we will:
- Send a notification of the changes to your registered email address.
- Publish the date and summary of the changes on the website.
- For significant changes, your consent may be requested again.
Continued use of the platform after changes are made will be considered as your acceptance of the updated policy. We therefore recommend visiting this page from time to time to review the latest policy.
Contact Us
Please contact us for any questions or concerns about this Privacy Policy, or to exercise your rights:
- Email: [email protected]
- Live Chat: Bengali live chat support is available 24/7 on our website.
Our privacy team generally responds to requests within business days. Complex requests may take longer, but we will keep you updated on progress.
Want to know more?
Read our terms of service and responsible gaming guidelines.